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Shipping & Returns

Ordering:
Orders may be placed by phone, at 780-955-2532.
You may fax your credit card orders to us at 780-955-2164.
You may also order from our website, which is available 24 hours a day!
Product availability is the same online as it is ordering over the phone.

International / Other Countries:
We currently only ship within Canada and the US. We do not ship items internationally at this time.

 
All Clearance and Sale Items:

All clearance items listed cannot be returned or exchanged unless defective
Items with price reductions (NOT Clearance) are able to be exchanged or returned.
Returns of final sale items will be sent to charity.

Exchanges, Returns & Guarantee:
If for any reason you are not completely satisfied, simply return your items within 30 days of receiving your order for exchange or full refund, less shipping costs. Altered, hemmed, worn, soiled, or laundered garments are not returnable.

We offer one complimentary exchange per order. (This means no additional shipping charges to send your exchanges)
Soiled garments with cat / dog hair, deodorant, make up or stains will not be accepted.
Third class Canada Post is recommended.  Return to sender (RTS) packages will not be accepted.
Returns sent by C.O.D. & Purolator payment upon receipt are not accepted.
Any defective items which are returned may have your shipping charges refunded if approved by staff.  Please contact us regarding defective or flawed items.  We will not refund shipping charges for returns sent by courier, express, or other costly shipping methods. 
Packages returned "RTS" are subject to Canada Post mailing charges + fees.  Typically this is $15.00+.

Exchanged goods are returned to you with no additional shipping charge. We offer 1 free exchange shipping per order.  You are responsible for the cost of shipping your items back to us.

Any returns received past 30 days are subject to a 15% restocking fee, and are subject to be returned at most current pricing.

Returns are to be mailed to:

Professional Choice Uniforms
103 2317 9th Street, Nisku, AB, T9E 7Z7